Media information: Samsung hard drive, capacity: 256GB, model: MZ-7PD256
Customer Name: Ms. Li
Fault description:
The customer description uses the blue screen to prompt the error, win10, automatically restarts the shutdown and pulls out the second data hard disk. The Samsung SSD840 PRO can start normally, and then install the second hard disk and get stuck in the startup.
Data recovery process:
1. The Darth data recovery engineer hangs the hard disk on the hard disk detection device for detection, and judges that the hard disk failure is firmware damage. With the customer's consent, the next step of data recovery is started.
2. After the Darth engineer hangs the hard disk on the Darth data recovery special machine, the damaged firmware module is repaired and reconstructed, and then debugged. After the parameters are recognized, the whole mirror image is started, and the data recovery is completed through dozens of hours.
Data recovery result: data recovery succeeded
Advice to customers:
Regularly back up important data during the process of using the hard disk. When it is found that the hard disk is abnormal, it is necessary to reduce the power on the hard disk, so as to avoid the scratching of the disk and the data cannot be recovered. The first time to find a professional data recovery company () to do data recovery, so as not to cause a permanent loss of data loss. .
Darth data recovery, specializing in high-hard disk, raid server data recovery, Beijing data recovery professional brand.
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