When the merchant recommended the product, it claimed to be “solid wood furnitureâ€. After the problem, it was said that not all parts used solid wood, which made it difficult for consumers to accept. On the 15th, it was the International Consumer Rights Day. Ms. Zhang called the newspaper's news hotline and said that the solid wood furniture she bought had not been used for a long time, and the after-sales service of the merchants had not followed up, which made her angry.
Solid wood furniture
Peeling in 3 months
Ms. Zhang lives in Jinshan Shi'aobi City. In September last year, she purchased a set of solid wood furniture from a merchant named Taihe TTA. The furniture was delivered to the home in December last year. In January this year, Ms. Zhang officially stayed in the new house. One day in early March, Ms. Zhang suddenly found out that the board on the side of the bed had peeled off.
"I didn't buy solid wood furniture, how could this be?" Ms. Zhang told the merchant that it could be more than a week, but the merchant did not reply.
On the afternoon of the 15th, the reporter and Ms. Zhang came to the merchant office. A Liu surnamed staff member of Taihe TTA said that they did receive a response from Ms. Zhang, but because of too many customers and manufacturers, they were unable to arrange for the staff to come to Ms. Zhang for inspection. As for the "quality problem" mentioned by Ms. Zhang, she explained that some solid wood furniture is not pure solid wood, and some parts are made of solid wood veneer technology, probably because of this problem.
“The price of pure solid wood furniture is very expensive, and some cheap solid wood furniture cannot be pure solid wood.†The staff said that due to some limitations in raw materials and crafts, there are few pure solid wood furniture on the market today. As for the return request made by Ms. Zhang, the staff said that she could not be the master and had to ask the boss. In addition, they will send people to check in today, and then decide what to do.
Buy wood furniture to distinguish
Pure solid wood and imitation wood
It is understood that the solid wood home has pure solid wood furniture and imitation wood furniture. All solid wood furniture materials are solid wood, can not use any kind of wood-based panels, and the process requirements are higher, so the price is expensive. The imitation solid wood furniture is no different from pure solid wood furniture in appearance, but in fact, it is a mixture of solid wood and wood-based panels, that is, some parts are solid wood and other parts are made of solid wood veneer, which is difficult for ordinary consumers to distinguish. .
The industry has listed several kinds of imitation solid wood furniture manufacturing process, it is more common to put the solid wood skin directly on the furniture surface; one is to use the deep processing of the solid wood small pieces of the finger joint plate as the substrate, and then There is a solid wood skin on the outside; another is a thin finger joint plate on the front and back, but the center of the plate is a variety of plywood or even waste wood.
The insiders reminded that the price of solid wood furniture can be seen first, if the price is too low, it is basically non-pure solid wood furniture; secondly, it should be clearly defined as “pure solid wood†in the purchase contract to prevent the business from shirking responsibility afterwards; The way the hand touches, for example, looks at the position of the side with the pattern, and then looks for the corresponding pattern on the other side. If the two are better, it is solid wood. In addition, the color of the solid wood section is also deeper than the panel.
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